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Quiet Quarters Return & Shipping Policy

 

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Eligibility

    •             Returns are accepted for store credit only on eligible Quiet Quarters products.

    •             Items must be unworn (for apparel), unused (for candles, home goods), and in original condition with tags/packaging intact.

    •             Requests must be initiated within 7 days of delivery and postmarked within the same window to qualify.

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Exchanges

    •             All other returns will be processed as store credit.

 

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Final Sale Items

    •             All Final Sale, Sale, or Flash Sale items are ineligible for return or exchange.

    •             Promotional bundles and limited-edition collaborations may also be marked Final Sale on their product page.

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Return Shipping

    •             Customers are responsible for return shipping costs.

    •             Please reuse your original Quiet Quarters packaging when possible to help reduce waste.

    •             Returns not initiated through our return portal will not be accepted.

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Processing

    •             Once your return is received and inspected, please allow 3-5 business days for processing.

    •             Store credit will be issued via email notification.

    •             Items showing signs of wear, use, or damage outside of transit will not be eligible and may incur a restocking fee of 30%.

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Order Issues

 

If your item arrives damaged, defective, or incorrect, please contact us at quietquartersllc@gmail.com within 7 days of delivery with your order number and photos of the issue.

    •             If a replacement is available, we’ll ship it to you at no cost.

    •             If not, you’ll receive a full refund for that item.

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Returned to Sender

 

If a package is returned to us due to an incorrect or insufficient address provided at checkout, the order will be treated as a return. A refund minus original shipping costs will be issued.

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Price Adjustments & Cancellations

    •             We are unable to offer price adjustments on past purchases.

    •             Once an order is placed, changes cannot be made (including size, color, or shipping/billing information).

    •             Orders may be canceled within 24 hours if they have not yet been processed. Once shipped, they cannot be canceled.

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 This policy applies to all Quiet Quarters products. Because our pieces are produced in limited runs, we encourage you to double-check sizing, fragrance selections, colors, and delivery details before completing your order.